Shipping policy
Shipping Policy
Processing Time
Check the product page for the processing time for your chosen item. Processing is the time needed to prepare your order before dispatch; shipping transit time begins after dispatch. Business days exclude weekends and holidays.
Shipping Methods & Rates
We currently ship to addresses within the United States only. Shipping rates are calculated at checkout based on the weight and destination of your order.
- Economy: estimated 3–5 business days after dispatch. Free for orders $74.99 and up; $7.50 for eligible orders below that amount weighing up to 5 lb.
- Express: estimated 1–3 business days after dispatch; $14.99 for eligible orders weighing up to 5 lb.
Free economy shipping eligibility is based on your order subtotal after discounts, before tax. Available services, eligibility, and the final rate are shown at checkout. Delivery estimates are not guaranteed arrival dates; express shipping does not shorten product processing time.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after shipment.
Shipping Delays
While we do our best to meet estimated delivery times, delays may occur due to carrier issues, weather, or high-volume periods (holidays, sales events). Princess Inspired is not responsible for delays once a package has been handed off to the carrier.
Time-Sensitive Events
We understand that many of our costumes are purchased for specific occasions such as birthdays, holidays, and themed events. However, Princess Inspired is not responsible if an order does not arrive in time for a particular event. We encourage customers to order well in advance and select an appropriate shipping method to ensure timely delivery.
Incorrect Address
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for additional shipping costs to reship the order.
Contact Us
If you have any questions about shipping, please contact us at support@princessinspired.com.